The Opportunity This role is part of Data Protection Org under Global Compute service and responsible for the delivery of effective infrastructure support globally (with a focus on Storage Technology) to address business goals and operational/availability requirements. This role must provide oversight and governance to a large team of Managed Service Providers who provide the hands and feet support for PepsiCo's global Storage platform. This person will play a key role in designing implementing and maintaining Storage infrastructure for PepsiCo. This person will work very closely with Infrastructure Operations team and MSP's to streamline process, enhance efficiency and ensure reliability and scalability of our infrastructure. This person will identify automation and optimization opportunities and develop and implement the solutions to eliminate wastage and increase productivity. Your Impact As a Storage (NAS and SAN) Associate Manager your scope would consist of: Partner with Service Providers and key stakeholders to provide the required Storage support to meet business requirements and ensure appropriate availability of infrastructure services Partner with Service Providers service delivery teams to review service Levels, KPls and metrics to ensure service levels are met through regular operational reviews Partner with PepsiCo and Partner Architects, Compute and Network Engineers and other stakeholders to assist in the design, communication and implementation of Strategies, Technology Roadmaps, Standards, Processes and Services Partner with Information Security Group to ensure security, track out of support equipment still in use across infrastructure Pri8eTr RIBES Form Partner with Asset Management, Capacity and Performance Management for Global IT Servers, Storage and Automation to assist in establishing a forecast model and anticipate demand across infrastructure services. Provide change governance and change ownership across infrastructure services by attending all relevant Change Approval Boards Perform financial forecasting; manage project and operational budgets. Stay abreast of new and emerging technologies and processes. Evolve and apply to continuously improve IT services. Make and influence technical and business decisions. Work closely with Supplier Relationship Team to foster healthy supplier relationships, manage contracts, product performance, usage monitoring and forecast, service levels and expectations Partner with Architecture and Engineering Leaders to establish criteria and execution that ensures proper transition from Engineering to Operational areas for project delivery and production support. Lead the triage of complex problems as needed to ensure restoration or quality of service and support critical incidents when required. Partner with Risk and Compliance to lead development and ownership of in scope Data Centre disaster recovery plans and ensure regular review of DR plans and tests. Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent Compute service delivery