The Opportunity: - A new member of the DPS Service Design team who will participate in the entire design process of our digital products & services from initial research, ideation, conceptualization and design, to testing and validation - An experienced Design Manager (7+ years) with strong UX and UI design skills who has proven experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid, and in designing, building and managing a Design System- - An Advocate in the adoption of a User Centric Design approach that help in understanding the needs, pain point and desires of our users. Your Impact: As UX Design Manager your scope would consist of Design digital products and services, from initial research down to product implementation working with a multidisciplinary team Experience with industry standard design and research tools (Adobe CC, Sketch, Figma, InVision, , User testing etc…) Experience in designing, building and managing a Design System across our eco-system of products and services Plan and conduct Primary and Secondary Research. Synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables. Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems. Create project deliverables: such as low and hi fidelity UI prototypes project plans, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge. Advocate the adoption of a User Centric Design approach that help in understanding the needs, pain point and desires of our users.