Slack Admin & System Collab Engineer| SEMI_SENIOR

Salesforce Inc.

Puestos disponibles
Presencial
JornadaTiempo completo
Edad 18 años en adelante
Estudios Universidad
Género(No Influyente)Indistinto(no influyente)
Herramientas

Herramientas

AWS

Intermedio

Access

Intermedio

Heroku

Intermedio

JavaScript

Intermedio

Project

Intermedio

Python

Intermedio

Salesforce

Intermedio

Slack

Intermedio
Habilidades

Habilidades

Planificación

Intermedio

Administración

Intermedio

Comunicación

Intermedio

Liderazgo

Intermedio

Habilidades de comunicación interpersonal

Intermedio

Habilidades de comunicación

Intermedio

Infraestructura

Intermedio
Aptitudes

Aptitudes

Iniciativa

Comunicación

Liderazgo

Colaboración

Responsable

Idioma

Idiomas

Inglés

Avanzado

Datos adicionales

Description Slack Admin & System Collab Engineer Productivity Team Ciudad de Mexico / Mexico The Productivity team within Business Technology’s Technology Services department is seeking a Collaboration Systems Engineer to help build, manage, and own the portfolio of internal productivity tools that support Salesforce’s Slack implementation, among other collaboration tools. You will be responsible for deploying new services, operational support, and delivering enhancements and automations to scale the environment as it grows. You will also work in partnership with Product Management to understand requirements and deliver on priorities. This role’s focus will be for maintaining the internal Slack environment, and contributing to custom Slack applications serving that purpose. Other productivity tools will be added to scope for this role related to document drafting, diagramming, knowledgebase, and whiteboarding. You have a forward-thinking mind, always looking for ways to improve and get the most out of our services. You are easy to do business with, apply agile standard processes, and are acutely focused on delivering a seamless user experience for our employees serving customers internally and externally. Your Responsibilities: Design, deploy, integrate, and provide operational support for Slack and additional productivity & collaboration SaaS enterprise services Building internally-facing Slack applications to help automate administration and business processes Take initiative to voice internal team needs by identifying and communicating them to leadership Manage configuration policies and maintain operational processes that meet or exceed internal partner requirements in partnership with product leadership Manage different projects simultaneously while remaining engaged with team members Handle work intake and drive projects to completion via team Scrum-Agile ceremonies (stand-ups, backlog grooming, planning, and team retrospectives) Articulate project requirements in an ever-changing environment and implement according to standard methodologies Skills Needed: 3+ years experience serving as a collaboration engineer or lead of one or more critical, company-wide SaaS-based collaboration suites (e.g. Slack) 3+ years experience in one or more development languages (Python, JavaScript, or equivalent scripting language), with proficiency in building and deploying solutions to production in an enterprise environment Fluent communication in written and spoken English Prior experience using Heroku, GCP, or AWS to host infrastructure as code Prior experience administering a Slack Enterprise grid environment Ability to pull and analyze basic data from SaaS systems and logs Familiarity with key integration points for collaboration and productivity services, including identity and access management, data loss prevention, and SIEM integration Prior experience using Slack Bolt SDK and/or Block kit to build simple Slack apps Able to demonstrate implementation of a new solution, including requirements gathering, design, proof-of-concept, test, and validating that solution meets the business need Excellent written, verbal, and interpersonal communication skills, with the ability to give and receive constructive feedback Direct experience designing and operationalizing support frameworks of applications at scale, including user documentation and thoughtful design policies, processes, and procedures Previous experience securing solutions and using data security products on top of Slack Previously a member of a high-functioning team that performed one or more projects that impacted the entire company Experience owning and administering other point-based productivity tools in an enterprise Familiarity with enterprise compliance standards such as SOC 2, SOX, and ITGC
Trabajo en Digital