Agile Tools support Engineer| SEMI_SENIOR

Schneider Electric

Puestos disponibles
DistanciaMonterrey, Nuevo León
JornadaTiempo completo
Edad 18 años en adelante
Género(No Influyente)Indistinto(no influyente)
Herramientas

Herramientas

AWS

Avanzado4 años de uso

Jira

Avanzado4 años de uso

SQL

JQL

Avanzado
Habilidades

Habilidades

Administración

Comunicación

Habilidades de comunicación

Aptitudes

Aptitudes

Comunicación

Colaboración

Aprende rápido

Datos adicionales

Description:

  • Summary: This position requires a Jira & Confluence expert working on AWS cloud with 4-6 years of experience. This position needs the person to work closely with Developer experience team in India and keen to learn other collaboration tools like Aha & iObeya. Must be able to independently support applications during NAM region working hours

  • Responsibilities: - Support JIRA and Confluence end users - Install and support in evaluating JIRA plugins and integrations - Develop queries using JQL and SQL - Perform Migration activities between multiple instances - Maintain Life Cycle management of Confluence and JIRA instances - Communicate to end user community on releases, upgrades & outages - Monitor the Jira Performance using tools like Dynatrace and ensure to act when thresholds are crossed. -Work closely with Indian counterparts for weekend LTS upgrades

Qualifications

  • Required Skills: - 4 to 6 years of experience on JIRA & Confluence administration and Support - Experience in evaluation of JIRA plugins and integrations - Experience in migration of Jira instance migrations - Must have excellent verbal and written communication skills - Must be a quick learner and willing to take up additional tools to support - Adhere to support SLA and provide quality support to end users

  • Good to have Skills: - Knowledge on Aha & iObeya tools is a plus

Schedule: Full-time

Req: 008QC6

Trabajo en Digital