Business Analyst

Schneider Electric

1 Puesto disponible
DistanciaMonterrey, Nuevo León
Presencial
JornadaTiempo completo
Edad 18 años en adelante
Estudios Universidad
Género(No Influyente)Indistinto(no influyente)
Herramientas

Herramientas

CRM

Intermedio2 años de uso

Salesforce

Intermedio2 años de uso
Habilidades

Habilidades

Comunicación

Intermedio

Habilidades de comunicación

Intermedio

Analista

Intermedio

Paneles de control

Intermedio
Aptitudes

Aptitudes

Comunicación

Responsable

Apasionado

Trabajo En Equipo

Analítico (a)

Idioma

Idiomas

inglés

Intermedio

Datos adicionales

The Business Analyst will be responsible for supporting strategic and tactical operation of the Salesforce.com platform, related processes and workflows, as wellManage the collection and implementation of business process requirements for SalesForce.com.

  • Work in a cross functional environment with various business groups, IT and end users to identify, document, and communicate business processes.

  • Maintain and enhance visual layout, workflow rules and business logic layer to streamline and enhance business processes and improve user experience.

  • Implement and integrate third-party products / applications on the force.com platform.

  • Work with IT and Salesforce.com and other 3rd party vendors to maintain smooth operation and performance of the platform.

  • Coordinate and lead user acceptance tests with the business units and end users against business requirements.

  • Maintain key system metrics to track trends in usage / adoption and data integrity.

  • Train end users prepare related documentation (requirements, training materials, process and data flows, use cases, functional design, etc), participate in cross-functional teams, communicate key messages or address critical questions from the user base involving the CRM.

  • Perform system administrator function of the Salesforce.com CRM application. Responsible for maintaining functional areas of contacts / relationship, accounts, opportunities, dashboards and reports.

  • Create and execute queries and reports, maintain user roles, security and profiles.

Trabajo en Digital